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IMECore

Scheduling

Book the right examiner on a date you can defend

The panel shows specialty, city, and availability beside the report deadline. A person approves the booking.

The problem

Booking by phone tag takes the week

You keep the panel in a spreadsheet and availability in email. You call three offices, leave two messages, and email a fourth. The date that comes back is six weeks out, and the report will still be late.

  • You cannot see who is actually free next week.
  • You book an examiner then discover a conflict.
  • A reschedule moves by email and the case does not.
  • A no-show turns into a dispute over notice and fee.
  • Nobody can say when the next open slot is.

What changes

What IMECore does about it

  • A panel you can filter

    Search examiners by specialty, sub-specialty, city and region, language, and clinic. Past-case history and exception flags sit on the profile.

  • Conflict and licence checked first

    IMECore runs the COI check against claimant, client, and counsel, and verifies licence status before it proposes an examiner. A block needs an explicit override.

  • Demand meets supply in one view

    The case shows the report due date and how much slack is left. The panel shows availability windows beside it, so you book against the real constraint.

  • Clinics held as places, not notes

    Clinics carry address, accessibility, hours, and interpreter support. Booking ties the exam to a place with those facts attached.

  • No-show and reschedule by rule

    Statuses cover booked, completed, no show, and rescheduled. Notice given and the cancellation window are recorded, so the fee follows the agreement.

  • A person approves the date

    AI can chase availability by email, SMS, or phone, but a coordinator approves the booking and an examiner confirms it. Nothing books itself.

How it runs

Four steps, start to finish

  1. 1

    Pick from the panel

    Filter by specialty and city. Check availability, conflict, and licence status before you propose a name.

  2. 2

    Approve the booking

    A coordinator approves the exam. The case moves to scheduled and the parties are notified.

  3. 3

    Hold the date

    Send the confirmation, track the exam, and record any reschedule with reason and time.

  4. 4

    Close the exam

    Mark the exam as completed or no show. A no show keeps the notice record for billing.

Where the time goes

Numbers worth knowing before you buy

Published figures from fee schedules and industry surveys. Each carries its source.

Typical wait to book a BC specialist IME
2–6 monthsTypical wait to book a BC specialist IMElawyerinfo.ca, BC WCAT guide
Typical wait for the report after the exam in BC
4–8 weeksTypical wait for the report after the exam in BClawyerinfo.ca, BC WCAT guide
Average no-show fee charged per missed IME
$955Average no-show fee charged per missed IMESEAK 2024 IME fee survey

FAQ

Questions people ask

Does IMECore book the examiner on its own?

No. The system collects availability and proposes times. A coordinator approves the booking and the examiner confirms. Every booking is a HITL step.

What replaces phone tag?

The panel and live availability. You see open slots in one place, and the system can chase availability by email, SMS, or phone where the examiner prefers it.

How are conflicts handled?

COI records live on the examiner and reference claimant, client, and counsel. On propose or book, IMECore checks and blocks or warns by workspace policy, with an override that is audit logged.

What if the examiner is late or cancels?

The exam status, the notice given, and the exception flags stay on the directory and on the case. Billing picks them up by rule.

Do you hold clinic rooms?

You book at a clinic profile that carries accessibility, hours, and interpreter support. The case links to that clinic, so the logistics are not free text.

See it against one of your own files

Bring a case that keeps getting passed around. We will run it through IMECore on the call.